MyBizX

As big data enables better visibility, one of its most prominent uses takes place in the typically complex manufacturing industry. Every time a warranty claim is registered, the data is related to some defect or the other. With ample information about it, you can use analytics to isolate its causes. OEMs look for patterns and events, which could have possibly led to the defect, and based on the data, modify specific processes by sharing the details with relevant experts like designers, engineers, and quality managers. Companies are being able to use aftermarket data for long-term profitability measures as a result of automation and access to big data. Elements for IT transformation: Smooth data-capture tools from the client's end Automated validation & analytics to diagnose the problem Intuitive dashboards for decisions about services and product modifications Every Warranty Administration unit should follow the best practices of keeping in touch with their old...